SHIPPING & RETURNS
Shipping Policy
At Nic&Jac, we strive to process and ship orders as quickly as possible. Most orders ship within 3 to 5 business days, while custom items may take 1 to 2 weeks or longer depending on the quantity. We offer free shipping on most items shipped within the United States. All orders are shipped with a tracking number, orders over $200 are shipped signature required, and we are not responsible for items lost in the mail. If you have any questions about your order or our shipping policy, please contact us.
Return Policy
We accept returns within 7 days of you receiving your order. Returns are subject to a 10% restocking fee. Unfortunately, returns are not accepted on any custom orders. If you would like to return an item, please email us to receive instructions on how to proceed.